Reference

Terms and Conditions That Actually Tell You Where You Stand

Before you open an account on 95bd, these terms set out exactly what we expect from you and what you can expect from us — covering wallet use, account eligibility, and access rights that depend on your local law and eligible region.

Applies to bKash, Nagad, Rocket walletsEligibility depends on local lawAccount access is personal and non-transferableWe may update these terms with noticeBangladesh region — check local law before joining
95bd Terms and Conditions That Actually Tell You Where You Stand
HOW WE ENFORCE FAIRNESS

How 95bd Applies These Terms in Practice

Our terms are not a formality — every clause connects to a real process on the platform. Account security, wallet verification, data retention, and dispute handling each have an operational step behind them, not just a policy line. Here is how the four areas that matter most to you actually work.

Account Security

Login is protected by OTP sent to your registered mobile number. Any change to your account details — including linked wallet — triggers a fresh verification step before it takes effect.

Wallet Verification

Your bKash, Nagad, or Rocket number is verified against the account profile before any withdrawal is released. A mismatch pauses the payout until identity is confirmed through our review process.

Data Retention

We retain account and transaction records for as long as your account is active and for a period after closure as required by our operational obligations. You can request a summary of your data by contacting support.

Dispute Resolution

All disputes under these terms are handled by cross-referencing wallet receipts with our transaction logs. We aim to issue a written response within the timeframe stated at the time of your query.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a decision made under these terms was applied incorrectly to your account, there are three ways to get a direct response from our team. We handle terms-related queries separately from general account questions so your case gets the right attention. Bring your registered mobile number and any relevant wallet receipt when you contact us — it speeds up the review considerably.

Live Chat Connect via live chat on the 95bd site to raise a terms query. Have your registered bKash or Nagad number ready so we can pull your account immediately.
Email Support Send a detailed message to our support address for written terms disputes. Include the date of the transaction and the wallet type — bKash, Nagad, or Rocket — used.
Account Help Centre The Help Centre in your account dashboard covers common terms questions with step-by-step explanations, including wallet verification and account suspension appeals.

Frequently Asked Questions About These Terms

These are the questions we hear most often when someone reads through our terms for the first time. Each answer refers directly to a specific clause or process — nothing vague, nothing redirected to a general help page.

Yes. Any account funded through bKash, Nagad, or Rocket is fully subject to these terms. Your wallet number becomes part of your verified account record from the first deposit.

Contact support before initiating any withdrawal. We will run a verification step to confirm your identity and update the linked number on your account before releasing funds.

No. Your 95bd account is personal and non-transferable. Any attempt to share or transfer account access is a breach of these terms and will result in the account being suspended for review.

We post updates directly on this page with a clear change notice. Continuing to use your account after a change is posted means you have accepted the revised terms.

Eligibility depends on the laws of your specific region. We do not make legal determinations on your behalf — check your local law before opening or continuing to use an account.

Raise it through live chat or email support with your registered mobile number and the relevant wallet receipt. We cross-reference transaction logs before issuing a formal response.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.